Refund policy

How refunds work at CyberPrime

CyberPrime is a training program operated by Cyberprime Labs Inc. This policy explains how refunds work for tuition and deposits paid toward a CyberPrime cohort.

Last updated · June 26, 2026Tuition & payment
Total tuition
$2,500 USD
per cohort
Deposit
$500 USD
applied to tuition · not an extra fee
Full-refund window
14 days
after the cohort start date
Section 1

Tuition & payment

Total tuition for CyberPrime is $2,500 USD per cohort. A $500 USD deposit is required to reserve your seat — it counts toward your total tuition and is not an additional fee. The remaining $2,000 USDbalance is paid in two $1,000 USD installments, due 2 weeks and 4 weeks after your cohort begins. You may also choose to pay the full $2,500 USD upfront at checkout.

PaymentAmountDue
Deposit$500 USDAt enrollment — secures your seat
Installment 1$1,000 USD2 weeks after the cohort begins
Installment 2$1,000 USD4 weeks after the cohort begins
Total$2,500 USDOr pay in full upfront at checkout
Section 2

Refund eligibility

Your eligibility depends on a single, clear window — 14 days after your cohort starts.

100%

Full refund

Cancel any time up to 14 days after your cohort's start date and you'll receive a full refund of all amounts paid — including your deposit and any tuition paid.

No refund

Once that 14-day-after-start window closes, amounts already paid are non-refundable.

Section 3

Missed installments

If a scheduled installment is not paid by its due date, access to the student portal and live sessions is suspended immediately, with no grace period. Access resumes as soon as the payment is made. This is separate from the refund window above.

A missed installment pauses portal and lab access right away — pay to catch up and access is restored. It does not change your refund eligibility.
Section 4

How to request a refund

To cancel your enrollment and request a refund, email info@cyberprime.io with your full name and cohort. Eligible refunds are returned to your original payment method within 10 business days.

Section 5

Changes to this policy

We may update this Refund Policy from time to time. The version in effect when you enroll governs your cohort.

Section 6

Contact

Questions about this policy? We're glad to help.

Cyberprime Labs Inc.Ontario, Canada